Pinteza/Privacy
Privacy Policy
Last updated: 30 July 2026
This Privacy Policy explains how Iris Edge Studios ("we", "us", "our") collects, uses, and protects information when you use the mobile game Pinteza (the "App") on iOS and Android. We have tried to write this in plain language. If anything is unclear, contact us at legal@pinteza.app.
1. Summary
| Do we require an account? | No. You can play without signing up or giving us your name, email, or phone number. |
|---|---|
| Do we collect personal data directly from you? | No direct identifiers. We collect anonymous usage, device, and crash data automatically (see §3). |
| Do we show ads? | Not currently. If we add advertising in the future, we will update this policy and request consent where required before doing so. |
| Do we sell your data? | No. We do not sell or rent your personal information. |
| Do we track you across other apps/websites? | No. We do not use cross-app/website tracking and the App does not request App Tracking Transparency permission. |
| Is the App directed to children under 13? | No. The App is intended for users aged 13 and older. |
2. Who we are (Data Controller)
The data controller responsible for your information is Iris Edge Studios. You can reach us at legal@pinteza.app for any privacy question or request.
3. Information we collect
We do not ask you for, or collect, your name, email address, phone number, contacts, photos, precise (GPS) location, or microphone/camera data in the App. The App collects the following automatically, through the third-party services described in §5:
3.1 Usage and gameplay data (analytics)
Anonymous, aggregated events about how the game is played, for example: app opens, game/screen views, games started and finished, results shared, in-game progress (e.g. streaks, achievements), and interactions with menus. This is collected via Google Firebase Analytics to help us understand and improve the game.
3.2 Device and technical information
Device model, operating system and version, app version, device language and region settings, screen information, and similar technical data. Your approximate location (country/region level only) may be inferred, from your IP address, both by our analytics provider and by our own daily-word server (see §5), on their servers, we do not collect or store GPS/precise location, and the App requests no location permission.
3.3 Identifiers
- A Firebase installation identifier generated by the analytics/crash services to distinguish devices for analytics and crash grouping. This is not your name and is not an advertising identifier.
- For Duo (head-to-head) mode only: an anonymous, randomly generated player ID created by Firebase Authentication and a match code you choose to share. These let two devices join the same match in real time. They are not linked to your identity.
3.4 Crash and diagnostic data
If the App crashes or misbehaves, Google Firebase Crashlytics collects diagnostic information such as the crash stack trace, device state, device model and OS version, and an anonymous installation identifier, so we can find and fix the problem.
3.5 Data stored on your device and device backups
Your game saves, streaks, scores, achievements, word collection, settings, and in-progress games, are stored locally on your device. So that your progress can survive a reinstall or a new phone, this local data may be backed up through your own device account using the operating system's standard backup features, namely iCloud on iOS and Android Auto Backup / Google Drive on Android. That backup is controlled by your Apple/Google account settings, is not accessible to us, and is not transmitted to our own servers. You can disable it in your device settings, and uninstalling the App removes the local copy.
3.6 Launch notification list (website only)
If you choose to give us your email address on our website to be notified when the app launches, we store that email only to send you launch updates. We do not use it for advertising, we do not share or sell it, and we delete it after launch or on request. To be removed at any time, email legal@pinteza.app. The list is held on our website hosting provider (Cloudflare). This is the only place we ask for an email address, and only if you provide it.
3.7 Word reports (website only)
If you use the in-app Report a word link, it opens a short form on our website. When you submit it, we store the word you reported, the type of issue you selected, any optional note you add, and, to help us find it, your app version, language, and your browser's user-agent string. We use this only to review and improve the word lists; we do not use it for advertising and do not sell it. Please do not put personal information in the optional note. This data is held on our website hosting provider (Cloudflare). To have a report removed, email legal@pinteza.app.
4. How we use information
- operate and provide the game, including real-time matchmaking for Duo mode;
- understand how the game is used so we can improve features, balance, and performance;
- detect, diagnose, and fix crashes, bugs, and stability issues;
- maintain the security and integrity of the App;
- comply with legal obligations.
We do not use your information for advertising, profiling for marketing, or automated decisions that produce legal effects about you.
5. Third-party services we use
We rely on the following Google Firebase services, provided by Google LLC / Google Ireland Limited:
| Service | Purpose | Data involved |
|---|---|---|
| Firebase Analytics | Usage/gameplay analytics | §3.1, §3.2, §3.3 |
| Firebase Crashlytics | Crash & stability diagnostics | §3.4 |
| Firebase Realtime Database | Duo real-time matchmaking | §3.3 (anonymous player ID, match code, game state) |
| Firebase Authentication | Anonymous Duo player identity | §3.3 |
We also use Cloudflare (Cloudflare, Inc.) to host this website and to run the small server that delivers each day's word to the App (pinteza.app/api/daily). When the App fetches the daily word, and when you browse this site, Cloudflare processes your IP address, a coarse timezone inferred from that IP (used only to decide which calendar day's word you may load, never stored as your location), and standard request logs. Cloudflare acts as our hosting and processing provider; we do not use this to identify you or to advertise. See cloudflare.com/privacypolicy.
On Android, the App may show Google Play In-App Review, Google's own rating prompt. It shows the store's rating sheet and collects no personal data for us.
Backups of your local save may also be processed by Apple iCloud (Apple Inc.) or Google Android Backup (Google LLC) under your own device account, as described in §3.5. These providers process data under their own terms and privacy practices. Google's handling of Firebase data is described at firebase.google.com/support/privacy and policies.google.com/privacy. We do not share your information with any other third parties except where required by law, or to protect our rights, safety, or property.
6. Legal bases for processing (EU/EEA & UK users)
- Legitimate interests (Art. 6(1)(f)): to run, secure, debug, and improve the App using anonymous analytics and crash diagnostics, in a way that does not override your rights.
- Performance of a service (Art. 6(1)(b)): to provide Duo matchmaking that you choose to use.
- Consent (Art. 6(1)(a)): where consent is required (for example, if we introduce advertising or non-essential tracking in the future), we will ask for it first and you may withdraw it at any time.
7. Advertising
The App contains no third-party advertising at this time and does not collect an advertising identifier. Should we add advertising or in-app purchases in a future release, we will update this Privacy Policy, disclose the partners and identifiers involved, and present an appropriate consent choice before any such data is collected, in line with applicable law.
8. Data sharing, retention, and international transfers
- Sharing: We do not sell, rent, or trade your information. Data is processed only by us and the services listed in §5.
- Retention: Analytics and crash data are retained for the period set in our Firebase configuration (Firebase Analytics default event-data retention is up to 14 months; crash data is retained per Crashlytics' policy). Duo match data is transient and removed shortly after a match ends. Local saves and their device backups remain until you delete them, disable backup, or uninstall the App.
- International transfers: Firebase and the device-backup providers process data on Google's and Apple's servers, which may be located outside your country, including in the United States and the European Union. Where required, they rely on safeguards such as the EU Standard Contractual Clauses for international transfers.
9. Security
We use reasonable technical and organizational measures to protect information, including encrypted (HTTPS/TLS) transmission to our service providers and access controls on backend data. No method of transmission or storage is 100% secure, but we work to protect your information and continuously improve our safeguards.
10. Children's privacy
The App is intended for users aged 13 and older and is not directed to children under 13 (under 16 in some EU/EEA countries where a higher age applies). We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided us with information, contact us at legal@pinteza.app and we will delete it.
11. Your rights and choices
Depending on where you live, you may have the right to: access, correct, delete, restrict or object to processing, data portability, withdraw consent, and lodge a complaint with your national data protection authority.
California residents (CCPA/CPRA): you have the right to know, delete, and correct your personal information, and to opt out of "sale"/"sharing". We do not sell or share your personal information as those terms are defined under California law, and we do not discriminate against you for exercising your rights.
How to exercise your rights / request deletion: email legal@pinteza.app. Because we do not collect direct identifiers, we may ask for information (such as your approximate region and device type, or your Firebase installation ID if available) to help us locate any associated analytics data. You can also remove all locally stored game data at any time by uninstalling the App, and disable device backups in your Apple/Google account settings.
12. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide notice within the App or on our website. Continued use of the App after an update means you accept the revised policy.
13. Contact us
Iris Edge Studios
Email: legal@pinteza.app