Terms of Use

Last updated: 25 August 2026

Plain-language summary: Pinteza is a word game made by Iris Edge Studios. It is free to download and play, with one optional one-time purchase called Pinteza Plus, covered in §5. Play fair, don't break or abuse it, and understand it's provided "as is". The full terms below control.

These Terms of Use ("Terms") are a legal agreement between you and Iris Edge Studios ("we", "us", "our"), governing your use of the mobile game Pinteza (the "App"). By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Licence

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to download and use the App for your own non-commercial entertainment on a device you own or control, subject to these Terms and the rules of the app store you obtained it from (Apple App Store or Google Play).

2. Acceptable use

You agree not to:

copy, modify, reverse-engineer, decompile, or attempt to extract the source code, word lists, or other assets of the App, except to the limited extent applicable law expressly permits;
cheat, exploit bugs, use automation/bots, or tamper with saved data, scores, streaks, or matchmaking;
disrupt, overload, or attempt to gain unauthorized access to the App or its supporting services;
use the App for any unlawful purpose or in violation of these Terms or applicable law;
behave abusively toward other players in any head-to-head (Duo) feature.

3. The daily puzzle and gameplay

The App provides a daily word puzzle and additional game modes. We may change, add, or remove puzzles, words, modes, or features at any time to operate and improve the game. Progress, streaks, scores, and collections are recorded on your device; see our Privacy Policy for how data is handled.

4. Intellectual property

The App and its content, including its name, logo, design, code, artwork, audio, and curated word lists and definitions, are owned by Iris Edge Studios or its licensors and are protected by intellectual-property laws. These Terms do not grant you any rights in our trademarks or content except the limited licence in §1. Pinteza is an original game and is not affiliated with, endorsed by, or connected to any other word game or its publisher.

5. Purchases

5.1 What is sold. The App is free to download and play. It offers one optional in-app purchase, Pinteza Plus: a single payment that unlocks the Anthology, a collection of authored puzzles, together with the additional cosmetic items listed on the purchase screen. It is not a subscription. Nothing renews, nothing expires, and there is nothing to cancel. Buying it does not remove or restrict anything that is free before you buy.

5.2 Price and tax. The price is shown to you by your app store, in your own currency, on the purchase screen, before you confirm. Prices shown to consumers in the European Union include VAT at the rate applicable in your country. We do not set or display any other price, and the figure your store shows you is the one that governs.

5.3 Who you buy from. Apple and Google are the merchants of record. The contract of sale for Pinteza Plus is concluded with Apple (App Store) or Google (Google Play) under their own terms, and payment is taken by them. We never receive your card, your billing address, or your store account details.

5.4 Delivery, and your right to withdraw. Pinteza Plus is digital content that is delivered immediately, so that you can play it the moment you pay. As a consumer in the European Union you normally have 14 days to withdraw from a contract for digital content without giving a reason (Directive 2011/83/EU, transposed in Portugal by Decreto-Lei n.º 24/2014). That right is lost once delivery has begun with your prior express consent and your acknowledgement that you thereby lose it. By confirming the purchase you give that consent and that acknowledgement, and Pinteza Plus unlocks straight away. Your statutory rights where the content is faulty or not as described are not affected by this and cannot be waived.

5.5 Refunds. Because Apple or Google took the payment, refunds are handled by them under their own policies. Ask Apple or Google first. We cannot issue a refund for a purchase we did not take, but if something in the App is broken, write to us at legal@pinteza.app and we will help. If a purchase is refunded, the entitlement it unlocked is withdrawn and the content locks again.

5.6 Restoring what you bought. Pinteza Plus is tied to the store account that bought it, not to a Pinteza account, because there is no Pinteza account. Sign in to the same Apple or Google account on a new or reinstalled device and use Restore purchases in Settings. It costs nothing and can be done as often as you need.

5.7 What you get, and for how long. Pinteza Plus is a licence to use the unlocked content within the App under §1, not a transfer of ownership. Content already unlocked stays playable on your device. We may add to what Plus includes; we will not take away what it included when you bought it. If we ever have to discontinue the App or a server-dependent part of it, we will give reasonable notice on this site and in the App, and anything that works without our servers will keep working.

6. Disclaimer of warranties

The App is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, and non-infringement, to the fullest extent permitted by law. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components, or that progress and data will never be lost.

7. Limitation of liability

To the fullest extent permitted by law, Iris Edge Studios will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, progress, or goodwill, arising out of or related to your use of (or inability to use) the App. Nothing in these Terms excludes liability that cannot be excluded under applicable law (for example, certain consumer rights).

8. Changes to the App and these Terms

We may update the App and these Terms from time to time. When changes are material, we will update the "Last updated" date and, where appropriate, provide notice in the App or on this site. Continued use after an update means you accept the revised Terms.

9. Termination

You may stop using the App at any time by uninstalling it. We may suspend or end your access if you breach these Terms or to comply with law. Sections that by their nature should survive (e.g. §4, §6, §7) survive termination.

10. Governing law

These Terms are governed by Portuguese law, without regard to conflict-of-laws rules. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country where you live, and you may bring proceedings in the courts of that country.

11. If something goes wrong (consumers)

Write to us first at legal@pinteza.app. We answer every message.

If you bought Pinteza Plus, remember that Apple or Google took the payment, so a billing or refund question is normally settled with them first (see §5.5).

If we cannot settle a dispute between us and you are a consumer, you may refer it to an authorised alternative dispute resolution entity, free of charge to you. For a trader established in Portugal and selling online, that entity is the Centro de Informação de Consumo e Arbitragem do Porto (CICAP), which is the authorised entity for our municipality: Rua Damião de Góis 31, Loja 6, 4050-225 Porto, Portugal, cicap.pt. The full list of authorised entities is published by the Direção-Geral do Consumidor at consumidor.gov.pt. Using this route is voluntary and does not affect your right to go to court.

12. Who we are

Pinteza is published by Alexandre Paiva, trading as Iris Edge Studios, an individual entrepreneur (empresário em nome individual) established in Portugal.

Business address: Rua Celadias 7, Canelas Baixo, 4540-251 Canelas, Arouca, Portugal
Email: legal@pinteza.app